COVID-19 Updates for Customers

T-Shirt Fulfillment estimates are 14-20 days

This is a difficult time for everyone and we're working hard to adapt to this new reality. We'll continue to share information on this page, so check back often.

We're partnering with backup facilities to help us manage order volume, and we're routing orders to wherever they can be fulfilled most efficiently. As of now, we're working with 2 backup facilities in the US and we're looking for more options.

We are continuing to fulfill as much as we can at our facilities. Our branches in NC and LA are operating at basic capacity, practicing extra safety measures.

 

Be prepared for delays

Our fulfillment times will be longer than usual for some product categories. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

We're closely communicating with our partners like Bella+Canvas to make sure they can supply us with adequate stock levels from their distributed network of wholesalers. We're also glad to report that we're seeing a surge in orders, which means that online sellers are doing well. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.

Our fulfillment estimates are shown in business days. Estimates are current as of April 12, 2020.

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